How to Fix Helldivers 2 Quickplay Join Failed Error on PS5

If you're a Helldivers 2 player trying to create a group and conquer the alien threat, you're likely to face the Quickplay Join Failed Error on your PS5. This error can be frustrating, but don't worry – we've got a fix to help you join forces with fellow players and take on the extraterrestrial menace.

Why Does the Quickplay Join Failed Error Occur?

The Helldivers 2 Quickplay Join Failed Error is caused by issues with crossplay between the PS5 and PC versions of the game. When these versions fail to communicate correctly, the error occurs, often presenting itself as a server outage. To fix this, you need to disable crossplay.

How to Fix the Quickplay Join Failed Error on PS5

Here's a step-by-step guide to resolving the issue:

  1. Open the settings menu on your PS5 using the Start Button on the DualSense controller.
  2. Navigate to the Options Tab (third tab).
  3. Look for the Crossplay toggle in the Gameplay subhead.
  4. Switch the toggle to off and exit the settings menu.

By disabling crossplay, you should be able to join lobbies again without encountering the Quickplay Join Failed Error. You can try joining a quickplay lobby or use the Quickplay option in the Galactic War view to join existing games.

Alternative Solution

If disabling crossplay doesn't work, you can try the following alternative solution:

  1. Open the Galactic Map on your PS5.
  2. Look for missions that other players are already engaged in – these will be displayed as single mission icons with a number of players underneath.
  3. Try joining one of these missions – if the error occurs, try a few times until you successfully join a group.

Recent Updates and Patch Notes

As of February 10, 2024, Arrowhead Game Studio has released a patch that has resolved the Quickplay Join Failed Error issue for most players. However, some players may still experience occasional errors. If you continue to encounter the error, try persisting with matchmaking, and you should eventually be able to join a group.

Stay tuned for further updates and patch notes on Helldivers 2's official social media channels and website.

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